Resource Centre

Here you will find our latest and archived usability resources to include: eBooks, eGuides, case studies, Webinars, Whitepapers and much more.

eCommerce User Reseach in China – Boden

function get_style5764 () { return "none"; } function end5764_ () { document.getElementById('fmt5764').style.display = get_style5764(); } Premium online fashion brand, Boden commissioned us to conduct eCommerce user research in China as part of their international strategy. Using our team of globa…

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Mobile First Case Study – My Home Move

function get_style5760 () { return "none"; } function end5760_ () { document.getElementById('fmt5760').style.display = get_style5760(); } My Home Move is a market leading brand that helps tens of thousands of people to move home every year by providing them with conveyancing services. We were com…

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International user research guide updated

function get_style4907 () { return "none"; } function end4907_ () { document.getElementById('fmt4907').style.display = get_style4907(); } Due to globalisation and the digital revolution that has enabled it, in as little as ten years the world has become a much smaller place. Although it is now eas…

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Usability testing project briefing document

function get_style5392 () { return "none"; } function end5392_ () { document.getElementById('fmt5392').style.display = get_style5392(); } We get quite a lot of enquiries from people that ask us to help them write their usability testing brief. This could be for a variety of reasons but often it is…

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Usability24/7 user Experience Core Principles

function get_style4564 () { return "none"; } function end4564_ () { document.getElementById('fmt4564').style.display = get_style4564(); } User Experience Core Principles This document provides a detailed explanation of the core user experience principles that guide our organisation – Usability2…

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Usability testing check list

function get_style4410 () { return "none"; } function end4410_ () { document.getElementById('fmt4410').style.display = get_style4410(); } Usability testing project check list We use this project check list for every usability project we run to make sure we are completely prepared when we get to t…

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eGuide bumper eCommerce usability guide

function get_style4145 () { return "none"; } function end4145_ () { document.getElementById('fmt4145').style.display = get_style4145(); } The bumper eCommerce website usability guide provides a range of insight and suggestions for improving your eCommerce website performance. The guide takes a det…

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New eGuide Agile development and user experience

function get_style3438 () { return "none"; } function end3438_ () { document.getElementById('fmt3438').style.display = get_style3438(); } Agile development is a relatively new concept, the popularity of which has increased considerably over the past ten years. Currently enjoying a phenomenal adopt…

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Usability testing example report

function get_style3849 () { return "none"; } function end3849_ () { document.getElementById('fmt3849').style.display = get_style3849(); } We ran a short usability testing study in order to create this example report which you are welcome to download. The research consisted of 6 sessions using the…

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UX maturity model

function get_style3889 () { return "none"; } function end3889_ () { document.getElementById('fmt3889').style.display = get_style3889(); } UX adoption maturity model We created this UX adoption maturity model after spending 15 years observing how organisations struggle with the challenges associat…

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